Refusing Prescriptions from the Patient Folder

To refuse a prescription from the Patient Folder:

  1. Search for and select the patient.
  2. Select the Profile tab.
  3. Select the prescription(s) that need to be refused.
  4. Select Correct.

    The Correct window appears.
  5. Select Refuse.

    A prompt appears to validate if the prescription(s) should be refused.
  6. Select Yes.
  7. If this is the first fill of this prescription, a prompt displays to validate if the prescription should be removed from the patient's Profile or placed on hold.

    Select one of the following options:
    • Remove - removes the prescription from the patient's Profile.
    • Hold - places the prescription on Hold.